Privacy policy for the use of our solar manager app
Effective Date: May 20, 2024
Preamble
With the following privacy policy we would like to inform you which types of your personaldata (hereinafter
also abbreviated as "data") we process for which purposes and in whichscope. The privacy statement applies to all
processing of personal data carried out by us,both in the context of providing our services and in particular on
our PVSTAR Manager app,in mobile applications and within external online presences, such as our social media
profiles(hereinafter collectively referred to as "online services").
The terms used are not gender-specific.
Last Update: 20. March 2024
Table of contents
- Preamble
- Controller
- Contact information of the data protection officer
- Overview of processing operations
- Relevant legal bases
- Security Precautions
- Transmission of Personal Data
- International data transfers
- Erasure of data
- Rights of Data Subjects
- Business services
- Provision of online services and web hosting
- Purchase of applications via Appstores
- Communication via Messenger
- Newsletter and Electronic Communications
- Commercial communication by E-Mail, Postal Mail, Fax or Telephone
- Plugins and embedded functions and content
- Terminology and Definitions
Controller
First Name, surname/Company
Chint PVSTAR Energy Solutions GmbH
Strett, house no.
Stralauer Platz 33-34, 10243 Berlin, Germany
Psotcode, City, Coutry
Berlin, Germany
E-mail address:
service@pvstar.com
Phone:
Optional
Legal Notice:
optional (recommended)
Contact information
service@pvstar.com
Overview of processing operations
The following table summarises the types of data processed, the purposes for which they areprocessed and the
concerned data subjects.
Categories of Processed Data
- Inventory data.
- Payment Data.
- Contact data.
- Content data.
- Contract data.
- Usage data.
- Meta, communication and process data.
- Products data.
- Power plant date
Categories of Data Subjects
- Customers.
- Prospective customers.
- Communication partner.
- Users.
- Business and contractual partners.
- Installers.
Purposes of Processing
- Provision of contractual services and fulfillment of contractual obligations.
- Contact requests and communication.
- Security measures.
- Direct marketing.
- Web Analytics.
- Office and organisational procedures.
- Managing and responding to inquiries.
- Feedback.
- Marketing.
- Profiles with user-related information.
- Provision of our online services and usability.
- Information technology infrastructure
Relevant legal bases
Relevant legal bases according to the GDPR: In the following, you will find an
overview ofthe legal basis of the GDPR on which we base the processing of personal data. Please notethat in
addition to the provisions of the GDPR, national data protection provisions of your orour country of residence or
domicile may apply. If, in addition, more specific legal bases areapplicable in individual cases, we will inform
you of these in the data protection declaration.
- Consent (Article 6 (1) (a) GDPR) - The data subject has given consent to the processing ofhis or her personal data for one or more specific purposes.
- Performance of a contract and prior requests (Article 6 (1) (b) GDPR) - Performance of acontract to which the data subject is party or in order to take steps at the request of thedata subject prior to entering into a contract.
- Compliance with a legal obligation (Article 6 (1) (c) GDPR) - Processing is necessary forcompliance with a legal obligation to which the controller is subject.
- Legitimate Interests (Article 6 (1) (f) GDPR) - Processing is necessary for the purposes ofthe legitimate interests pursued by the controller or by a third party, except where suchinterests are overridden by the interests or fundamental rights and freedoms of the datasubject which require protection of personal data.
National data protection regulations in Germany: In addition to the data
protectionregulations of the GDPR, national regulations apply to data protection in Germany. Thisincludes in
particular the Law on Protection against Misuse of Personal Data in DataProcessing (Federal Data Protection Act -
BDSG). In particular, the BDSG contains specialprovisions on the right to access, the right to erase, the right to
object, the processing ofspecial categories of personal data, processing for other purposes and transmission as
well asautomated individual decision-making, including profiling. Furthermore, data protection lawsof the
individual federal states may apply.
Reference to the applicability of the GDPR and the Swiss DPA: These
privacy notices serveboth to provide information in accordance with the Swiss Federal Act on Data Protection(Swiss
DPA) and the General Data Protection Regulation (GDPR).
Security Precautions
We take appropriate technical and organisational measures in accordance with the legalrequirements,
taking into account the state of the art, the costs of implementation and thenature, scope, context and purposes
of processing as well as the risk of varying likelihoodand severity for the rights and freedoms of natural
persons, in order to ensure a level ofsecurity appropriate to the risk.
The measures include, in particular, safeguarding the confidentiality, integrity and availabilityof
data by controlling physical and electronic access to the data as well as access to, input,transmission, securing
and separation of the data. In addition, we have establishedprocedures to ensure that data subjects' rights are
respected, that data is erased, and thatwe are prepared to respond to data threats rapidly. Furthermore, we take
the protection ofpersonal data into account as early as the development or selection of hardware, softwareand
service providers, in accordance with the principle of privacy by design and privacy bydefault.
TLS/SSL encryption (https): To protect the data of users transmitted via our online services,we use
TLS/SSL encryption. Secure Sockets Layer (SSL) is the standard technology forsecuring internet connections by
encrypting the data transmitted between a website or appand a browser (or between two servers). Transport Layer
Security (TLS) is an updated andmore secure version of SSL. Hyper Text Transfer Protocol Secure (HTTPS) is
displayed in theURL when a website is secured by an SSL/TLS certificate.
Transmission of Personal Data
In the context of our processing of personal data, it may happen that the data is transferredto
other places, companies or persons or that it is disclosed to them. Recipients of this datamay include, for
example, service providers commissioned with IT tasks or providers ofservices and content that are embedded in a
website. In such cases, the legal requirementswill be respected and in particular corresponding contracts or
agreements, which serve theprotection of your data, will be concluded with the recipients of your data.
Data Transmission within the Group of Companies: We may transfer personal data to othercompanies
within our group of companies or otherwise grant them access to this data.Insofar as this disclosure is for
administrative purposes, the disclosure of the data is based onour legitimate business and economic interests or
otherwise, if it is necessary to fulfill ourcontractual obligations or if the consent of the data subjects or
otherwise a legal permission is present.
International data transfers
If we process data in a third country (i.e. outside the European Union (EU), the EuropeanEconomic Area (EEA))
or the processing takes place in the context of the use of third partyservices or disclosure or transfer of data
to other persons, bodies or companies, this will onlytake place in accordance with the legal requirements.
Subject to express consent or transfer required by contract or law, we process or haveprocessed the
data only in third countries with a recognised level of data protection, on thebasis of special guarantees, such
as a contractual obligation through so-called standardprotection clauses of the EU Commission or if certifications
or binding internal dataprotection regulations justify the processing (Article 44 to 49 GDPR, information page of
the EU Commission: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection_en).
If we process data in a third country (i.e. outside the European Union (EU), the EuropeanEconomic
Area (EEA)) or the processing takes place in the context of the use of third partyservices or disclosure or
transfer of data to other persons, bodies or companies, this will onlytake place in accordance with the legal
requirements.Subject to express consent or transfer required by contract or law, we process or haveprocessed the
data only in third countries with a recognised level of data protection, on thebasis of special guarantees, such
as a contractual obligation through so-called standardprotection clauses of the EU Commission or if certifications
or binding internal dataprotection regulations justify the processing (Article 44 to 49 GDPR, information page of
theEU
Commission:https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection_en).Data
Processing in Third Countries: If we process data in a third country (i.e., outside theEuropean Union (EU) or the
European Economic Area (EEA)), or if the processing is donewithin the context of using third-party services or the
disclosure or transfer of data to otherindividuals, entities, or companies, this is only done in accordance with
legal requirements. Ifthe data protection level in the third country has been recognized by an adequacy
decision(Article 45 GDPR), this serves as the basis for data transfer. Otherwise, data transfers onlyoccur if the
data protection level is otherwise ensured, especially through standardcontractual clauses (Article 46 (2)(c)
GDPR), explicit consent, or in cases of contractual orlegally required transfers (Article 49 (1) GDPR).
Furthermore, we provide you with the basisof third-country transfers from individual third-country providers, with
adequacy decisionsprimarily serving as the foundation. "Information regarding third-country transfers andexisting
adequacy decisions can be obtained from the information provided by the EU Commission: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection_en.
EU-US Trans-Atlantic Data Privacy Framework: Within the context of the so-called "Data
Privacy Framework" (DPF), the EU Commission has also recognized the data protection
level for certain companies from the USA as secure within the adequacy decision of 10th
July 2023. The list of certified companies as well as additional information about the DPF
can be found on the website of the US Department of Commerce at
https://www.dataprivacyframework.gov/. We will inform you
which of our service
providers are certified under the Data Privacy Framework as part of our data protection
notices.
Erasure of data
The data processed by us will be erased in accordance with the statutory provisions as soon
as their processing is revoked or other permissions no longer apply (e.g. if the purpose of
processing this data no longer applies or they are not required for the purpose). If the data is
not deleted because they are required for other and legally permissible purposes, their
processing is limited to these purposes. This means that the data will be restricted and not
processed for other purposes. This applies, for example, to data that must be stored for
commercial or tax reasons or for which storage is necessary to assert, exercise or defend
legal claims or to protect the rights of another natural or legal person. In the context of our
information on data processing, we may provide users with further information on the
deletion and retention of data that is specific to the respective processing operation.
Rights of Data Subjects
Rights of the Data Subjects under the GDPR: As data subject, you are entitled to various
rights under the GDPR, which arise in particular from Articles 15 to 21 of the GDPR:
- Right to Object: You have the right, on grounds arising from your particular situation, to object at any time to the processing of your personal data which is based on letter (e) or (f) of Article 6(1) GDPR, including profiling based on those provisions. Where personal data are processed for direct marketing purposes, you have the right to object at any time to the processing of the personal data concerning you for the purpose of such marketing, which includes profiling to the extent that it is related to such direct marketing.
- Right of withdrawal for consents: You have the right to revoke consents at any time.
- Right of access: You have the right to request confirmation as to whether the data in question will be processed and to be informed of this data and to receive further information and a copy of the data in accordance with the provisions of the law.
- Right to rectification: You have the right, in accordance with the law, to request the completion of the data concerning you or the rectification of the incorrect data concerning you.
- Right to Erasure and Right to Restriction of Processing: In accordance with the statutory provisions, you have the right to demand that the relevant data be erased immediately or, alternatively, to demand that the processing of the data be restricted in accordance with the statutory provisions.
- Right to data portability: You have the right to receive data concerning you which you have provided to us in a structured, common and machine-readable format in accordance with the legal requirements, or to request its transmission to another controller.
- Complaint to the supervisory authority: In accordance with the law and without prejudice to any other administrative or judicial remedy, you also have the right to lodge a complaint with a data protection supervisory authority, in particular a supervisory authority in the Member State where you habitually reside, the supervisory authority of your place of work or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR.
Business services
We process data of our contractual and business partners, e.g. customers and interested
parties (collectively referred to as "contractual partners") within the context of contractual
and comparable legal relationships as well as associated actions and communication with the
contractual partners or pre-contractually, e.g. to answer inquiries.
We process this data in order to fulfill our contractual obligations. These include, in
particular, the obligations to provide the agreed services, any update obligations and
remedies in the event of warranty and other service disruptions. In addition, we process the
data to protect our rights and for the purpose of administrative tasks associated with these
obligations and company organization. Furthermore, we process the data on the basis of our
legitimate interests in proper and economical business management as well as security
measures to protect our contractual partners and our business operations from misuse, endangerment of their data,
secrets, information and rights (e.g. for the involvement of
telecommunications, transport and other auxiliary services as well as subcontractors, banks, tax and legal
advisors, payment service providers or tax authorities). Within the framework
of applicable law, we only disclose the data of contractual partners to third parties to the
extent that this is necessary for the aforementioned purposes or to fulfill legal obligations. Contractual
partners will be informed about further forms of processing, e.g. for marketing
purposes, within the scope of this privacy policy.
Which data are necessary for the aforementioned purposes, we inform the contracting
partners before or in the context of the data collection, e.g. in online forms by special
marking (e.g. colors), and/or symbols (e.g. asterisks or the like), or personally.
We delete the data after expiry of statutory warranty and comparable obligations, i.e. in
principle after expiry of 4 years, unless the data is stored in a customer account or must be
kept for legal reasons of archiving. The statutory retention period for documents relevant
under tax law as well as for commercial books, inventories, opening balance sheets, annual
financial statements, the instructions required to understand these documents and other
organizational documents and accounting records is ten years and for received commercial
and business letters and reproductions of sent commercial and business letters six years. The
period begins at the end of the calendar year in which the last entry was made in the book, the inventory, the
opening balance sheet, the annual financial statements or the
management report was prepared, the commercial or business letter was received or sent, or the accounting document
was created, furthermore the record was made or the other
documents were created.
If we use third-party providers or platforms to provide our services, the terms and conditions
and privacy policies of the respective third-party providers or platforms shall apply in the
relationship between the users and the providers.
- Processed data types: Inventory data (e.g. names, addresses); Payment Data (e.g. bank details, invoices, payment history, payment method); Contact data (e.g. e-mail, telephone numbers); Contract data (e.g. contract object, duration, customer category, price); Usage data (e.g. websites visited, interest in content, access times). Meta, communication and process data (e.g. IP addresses, time information, identification numbers, consent status).
- Data subjects: Customers; Prospective customers. Business and contractual partners.
- Purposes of Processing: Provision of contractual services and fulfillment of contractual obligations; Security measures; Contact requests and communication; Office and organisational procedures. Managing and responding to inquiries.
- Legal Basis: Performance of a contract and prior requests (Article 6 (1) (b) GDPR); Compliance with a legal obligation (Article 6 (1) (c) GDPR). Legitimate Interests (Article 6 (1) (f) GDPR).
Further information on processing methods, procedures and services used:
- Customer Account: Customers can create an account within our online offer (e.g. customer or user account, "customer account" for short). If the registration of a customer account is required, customers will be informed of this as well as of the details required for registration. The customer accounts are not public and cannot be indexed by search engines. In the course of registration and subsequent registration and use of the customer account, we store the IP addresses of the contractual partners along with the access times, in order to be able to prove the registration and prevent any misuse of the customer account. If the customer account has been terminated, the customer account data will be deleted after the termination date, unless it is retained for purposes other than provision in the customer account or must be retained for legal reasons (e.g. internal storage of customer data, order transactions or invoices). It is the customers' responsibility to back up their data when terminating the customer Account; Legal Basis: Performance of a contract and prior requests (Article 6 (1) (b) GDPR).
- Online Shop and E-Commerce: We process the data of our customers in order to enable them to select, purchase or order the selected products, goods and related services, as well as their payment and delivery, or performance of other services. If necessary for the execution of an order, we use service providers, in particular postal, freight and shipping companies, in order to carry out the delivery or execution to our customers. For the processing of payment transactions we use the services of banks and payment service providers. The required details are identified as such in the course of the ordering or comparable purchasing process and include the details required for delivery, or other way of making the product available and invoicing as well as contact information in order to be able to hold any consultation; Legal Basis: Performance of a contract and prior requests (Article 6 (1) (b) GDPR).
Provision of online services and web hosting
We process user data in order to be able to provide them with our online services. For this
purpose, we process the IP address of the user, which is necessary to transmit the content
and functions of our online services to the user's browser or terminal device.
- Processed data types: Usage data (e.g. websites visited, interest in content, access times). Meta, communication and process data (e.g. IP addresses, time information, identification numbers, consent status)
- Data subjects: Users (e.g. website visitors, users of online services).
- Purposes of Processing: Provision of our online services and usability; Information technology infrastructure (Operation and provision of information systems and technical devices, such as computers, servers, etc.).). Security measures.
- Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR).
Further information on processing methods, procedures and services used:
- Provision of online offer on rented hosting space: For the provision of our online services, we use storage space, computing capacity and software that we rent or otherwise obtain from a corresponding server provider (also referred to as a "web hoster"); Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR).
- Collection of Access Data and Log Files: The access to our online services is logged in the form of so-called "server log files". Server log files may include the address and name of the web pages and files accessed, the date and time of access, data volumes transferred, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited page) and, as a general rule, IP addresses and the requesting provider. The server log files can be used for security purposes, e.g. to avoid overloading the servers (especially in the case of abusive attacks, so-called DDoS attacks) and to ensure the stability and optimal load balancing of the servers; Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR). Retention period: Log file information is stored for a maximum period of 30 days and then deleted or anonymized. Data, the further storage of which is necessary for evidence purposes, are excluded from deletion until the respective incident has been finally clarified.
- Alibaba Cloud: Services in the field of the provision of information technology infrastructure and related services (e.g. storage space and/or computing capacities); Service provider: Alicloud (Germany) Gmbh, Neue Rothofstraße 13 -19, 60313 Frankfurt am Main, Germany; Website: https://www.alibabacloud.com/. Privacy Policy: https://www.alibabacloud.com/help/en/legal/latest/alibaba-cloud-international-website-privacy-policy.
Purchase of applications via Appstores
The purchase of our apps is done via special online platforms operated by other service
providers (so-called "appstores"). In this context, the data protection notices of the
respective appstores apply in addition to our data protection notices. This applies in
particular with regard to the methods used on the platforms for web analytics and for
interest-related marketing as well as possible costs.
- Processed data types: Inventory data (e.g. names, addresses); Payment Data (e.g. bank details, invoices, payment history); Contact data (e.g. e-mail, telephone numbers); Contract data (e.g. contract object, duration, customer category); Usage data (e.g. websites visited, interest in content, access times); Meta, communication and process data (e.g. IP addresses, time information, identification numbers, consent status). Content data (e.g. text input, photographs, videos).
- Data subjects: Customers. Users (e.g. website visitors, users of online services).
- Purposes of Processing: Provision of contractual services and fulfillment of contractual obligations. Marketing.
- Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR).
Further information on processing methods, procedures and services used:
- Apple App Store: App and software distribution platform; Service provider: Apple Inc., Infinite Loop, Cupertino, CA 95014, USA; Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR); Website: https://www.apple.com/ios/app-store/. Privacy Policy: https://www.apple.com/privacy/privacy-policy/.
- Google Play: App and software distribution platform; Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR); Website: https://play.google.com/store/apps?hl=en. Privacy Policy: https://policies.google.com/privacy.
Communication via Messenger
the following information regarding the functionality of the messenger services, encryption, use of the
metadata of the communication and your objection options.
You can also contact us by alternative means, e.g. telephone or e-mail. Please use the
contact options provided to you or use the contact options provided within our online
services.
In the case of encryption of content (i.e. the content of your message and attachments), we
point out that the communication content (i.e. the content of the message and attachments)
is encrypted end-to-end. This means that the content of the messages is not visible, not even
by the messenger service providers themselves. You should always use a current version of
the messenger service with activated encryption, so that the encryption of the message
contents is guaranteed.
However, we would like to point out to our communication partners that although
messenger service providers do not see the content, they can find out that and when
communication partners communicate with us and process technical information on the
communication partner's device used and, depending on the settings of their device, also
location information (so-called metadata).
Information on Legal basis: If we ask communication partners for
permission before
communicating with them via messenger services, the legal basis of our processing of their
data is their consent. Otherwise, if we do not request consent and you contact us, for
example, voluntarily, we use messenger services in our dealings with our contractual
partners and as part of the contract initiation process as a contractual measure and in the
case of other interested parties and communication partners on the basis of our legitimate
interests in fast and efficient communication and meeting the needs of our communication
partners for communication via messenger services. We would also like to point out that we
do not transmit the contact data provided to us to the messenger service providers for the
first time without your consent.
Withdrawal, objection and deletion: You can withdraw your consent or
object to
communication with us via messenger services at any time. In the case of communication via
messenger services, we delete the messages in accordance with our general data retention
policy (i.e. as described above after the end of contractual relationships, archiving
requirements, etc.) and otherwise as soon as we can assume that we have answered any
information provided by the communication partners, if no reference to a previous
conversation is to be expected and there are no legal obligations to store the messages to
prevent their deletion.
Reservation of reference to other means of communication: Finally, we
would like to point
out that we reserve the right, for reasons of your safety, not to answer inquiries about
messenger services. This is the case if, for example, internal contractual matters require
special secrecy or if an answer via the messenger services does not meet the formal
requirements. In such cases we refer you to more appropriate communication channels.
- Processed data types: Contact data (e.g. e-mail, telephone numbers); Usage data (e.g. websites visited, interest in content, access times). Meta, communication and process data (e.g. IP addresses, time information, identification numbers, consent status).
- Data subjects: Communication partner (Recipients of e-mails, letters, etc.).
- Purposes of Processing: Contact requests and communication. Direct marketing (e.g. by e-mail or postal).
- Legal Basis: Consent (Article 6 (1) (a) GDPR). Legitimate Interests (Article 6 (1) (f) GDPR).
Further information on processing methods, procedures and services used:
- WhatsApp: WhatsApp Messenger with end-to-end encryption; Service provider: WhatsApp Ireland Limited, 4 Grand Canal Quay, Dublin 2, D02 KH28, Ireland; Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR); Website: https://www.whatsapp.com/; Privacy Policy: https://www.whatsapp.com/legal. Basis for third country transfer: EU-US Data Privacy Framework (DPF).
Newsletter and Electronic Communications
We send newsletters, e-mails and other electronic communications (hereinafter referred to
as "newsletters") only with the consent of the recipient or a legal permission. Insofar as the
contents of the newsletter are specifically described within the framework of registration, they are decisive for
the consent of the user. Otherwise, our newsletters contain information
about our services and us.
In order to subscribe to our newsletters, it is generally sufficient to enter your e-mail
address. We may, however, ask you to provide a name for the purpose of contacting you
personally in the newsletter or to provide further information if this is required for the
purposes of the newsletter.
Double opt-in procedure: The registration to our newsletter takes place
in general in a
so-called Double-Opt-In procedure. This means that you will receive an e-mail after
registration asking you to confirm your registration. This confirmation is necessary so that no
one can register with external e-mail addresses.
The registrations for the newsletter are logged in order to be able to prove the registration
process according to the legal requirements. This includes storing the login and confirmation
times as well as the IP address. Likewise the changes of your data stored with the dispatch
service provider are logged.
Deletion and restriction of processing: We may store the unsubscribed
email addresses for
up to three years based on our legitimate interests before deleting them to provide evidence
of prior consent. The processing of these data is limited to the purpose of a possible defense
against claims. An individual deletion request is possible at any time, provided that the
former existence of a consent is confirmed at the same time. In the case of an obligation to
permanently observe an objection, we reserve the right to store the e-mail address solely for
this purpose in a blocklist
The logging of the registration process takes place on the basis of our legitimate interests for
the purpose of proving its proper course. If we commission a service provider to send
e-mails, this is done on the basis of our legitimate interests in an efficient and secure sending
system.
Contents:
Information about us, our services, promotions and offers.
- Processed data types: Inventory data (e.g. names, addresses); Contact data (e.g. e-mail, telephone numbers). Meta, communication and process data (e.g. IP addresses, time information, identification numbers, consent status).
- Data subjects: Communication partner (Recipients of e-mails, letters, etc.).
- Purposes of Processing: Direct marketing (e.g. by e-mail or postal).
- Legal Basis: Consent (Article 6 (1) (a) GDPR).
- Opt-Out: You can cancel the receipt of our newsletter at any time, i.e. revoke your consent or object to further receipt. You will find a link to cancel the newsletter either at the end of each newsletter or you can otherwise use one of the contact options listed above, preferably e-mail
Commercial communication by E-Mail, Postal Mail, Fax or Telephone
We process personal data for the purposes of promotional communication, which may be
carried out via various channels, such as e-mail, telephone, post or fax, in accordance with
the legal requirements.
The recipients have the right to withdraw their consent at any time or to object to the
advertising communication at any time.
After revocation or objection, we store the data required to prove the past authorization to
contact or send up to three years from the end of the year of revocation or objection on the
basis of our legitimate interests. The processing of this data is limited to the purpose of a
possible defense against claims. Based on the legitimate interest to permanently observe the
revocation, respectively objection of the users, we further store the data necessary to avoid
a renewed contact (e.g. depending on the communication channel, the e-mail address, telephone number, name).
- Processed data types: Inventory data (e.g. names, addresses). Contact data (e.g. e-mail, telephone numbers).
- Data subjects: Communication partner (Recipients of e-mails, letters, etc.).
- Purposes of Processing: Direct marketing (e.g. by e-mail or postal).
- Legal Basis: Consent (Article 6 (1) (a) GDPR). Legitimate Interests (Article 6 (1) (f) GDPR).
Plugins and embedded functions and content
Within our online services, we integrate functional and content elements that are obtained
from the servers of their respective providers (hereinafter referred to as "third-party
providers"). These may, for example, be graphics, videos or city maps (hereinafter uniformly
referred to as "Content").
The integration always presupposes that the third-party providers of this content process the
IP address of the user, since they could not send the content to their browser without the IP
address. The IP address is therefore required for the presentation of these contents or
functions. We strive to use only those contents, whose respective offerers use the IP address
only for the distribution of the contents. Third parties may also use so-called pixel tags
(invisible graphics, also known as "web beacons") for statistical or marketing purposes. The
"pixel tags" can be used to evaluate information such as visitor traffic on the pages of this
website. The pseudonymous information may also be stored in cookies on the user's device
and may include technical information about the browser and operating system, referring
websites, visit times and other information about the use of our website, as well as may be
linked to such information from other sources.
- Processed data types: Usage data (e.g. websites visited, interest in content, access times). Meta, communication and process data (e.g. IP addresses, time information, identification numbers, consent status).
- Data subjects: Users (e.g. website visitors, users of online services).
- Purposes of Processing: Provision of our online services and usability
- Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR).
Further information on processing methods, procedures and services used:
- Google Fonts (Provision on own server): Provision of font files for the purpose of a user-friendly presentation of our online services; Service provider: The Google Fonts are hosted on our server, no data is transmitted to Google; Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR).
Terminology and Definitions
In this section, you will find an overview of the terminology used in this privacy policy. Where
the terminology is legally defined, their legal definitions apply. The following explanations, however, are
primarily intended to aid understanding.
- Personal Data: "personal data" means any information relating to an identified or identifiable natural person ("data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
- Profiles with user-related information: The processing of "profiles with user-related information", or "profiles" for short, includes any kind of automated processing of personal data that consists of using these personal data to analyse, evaluate or predict certain personal aspects relating to a natural person (depending on the type of profiling, this may include different information concerning demographics, behaviour and interests, such as interaction with websites and their content, etc.) (e.g. interests in certain content or products, click behaviour on a website or location). Cookies and web beacons are often used for profiling purposes.
- Web Analytics: Web Analytics serves the evaluation of visitor traffic of online services and can determine their behavior or interests in certain information, such as content of websites. With the help of web analytics, website owners, for example, can recognize at what time visitors visit their website and what content they are interested in. This enables them, for example, to better adapt the content of their websites to the needs of their visitors. For the purposes of web analytics, pseudonymous cookies and web beacons are often used to recognize returning visitors and thus obtain more precise analyses of the use of an online service.
- Controller: "Controller" means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.
- Processing: The term "processing" covers a wide range and practically every handling of data, be it collection, evaluation, storage, transmission or erasure.